Frequently Asked Questions

Frequently Asked Questions. Direct, Transparent Answers.

Everything you need to know about our engineering methodology, SLAs, project pricing, source code IP handover, NDAs, and long-term retainer support.

100% Code Ownership

Zero vendor lock-in

99.98% Uptime SLA

High-availability hosting

Strict Mutual NDA

Complete confidentiality

< 2-Hour Response

Dedicated engineering support

Architecture & Engineering

Section 01

01 What technology stack do you primarily build with?

We specialize in high-concurrency Node.js and TypeScript backends, React and Next.js frontends, Flutter for 60fps mobile ecosystems, PostgreSQL/MySQL databases, and Redis caching hosted on AWS/Docker container topologies.

02 Who owns the source code and intellectual property (IP)?

You own 100% of the intellectual property, source code, repositories, and documentation from day one. We hand over all assets upon milestone completion with zero vendor lock-in.

03 How do you guarantee performance and sub-second latency?

Every application is audited against Core Web Vitals targets (95+ score), optimized with edge caching (Cloudflare/CloudFront), database indexing, and minified server round-trips.

Process, Engagement & Timelines

Section 02

01 How fast can an engineering sprint begin?

Once initial scoping and architectural planning are finalized (usually 48-72 hours), a dedicated engineering pod is assigned and begins the first sprint within 5 business days.

02 Do you sign Non-Disclosure Agreements (NDAs)?

Yes. We enforce strict confidentiality and sign mutual Non-Disclosure Agreements prior to receiving sensitive project requirements or existing codebases.

03 How are milestones and deliverables tracked?

We operate on transparent 1-to-2 week sprints. Clients receive staging access, automated CI/CD demo previews, and weekly architecture progress reports.

SLA, Maintenance & Support

Section 03

01 What uptime SLA do you provide?

For production enterprise applications under our maintenance retainers, we commit to a 99.98% High Availability SLA with 24/7 automated telemetry monitoring.

02 What happens after the project is launched?

We stay involved. Every deployment includes post-launch warranty support, bug fixes, automated backups, security patching, and options for continuous feature iteration.

03 Can you work with our existing internal team?

Yes. Our senior architects and full-stack engineers frequently embed into existing client teams as specialized pods to accelerate delivery or resolve architectural bottlenecks.

Have a Specific Question?

Talk Directly With Our Technical Directors

Have unique constraints or custom compliance requirements? Schedule a direct 30-minute scoping call with our engineering board.